Top Questions
What is Bookvelt?
Bookvelt is a platform that connects sports fans with the best bars and pubs to watch live sports. Browse upcoming fixtures, find nearby venues, and book a table for game day. Read more →
Is Bookvelt free to use?
Yes, browsing fixtures, finding bars, and using the calendar is completely free. You only pay when you book a table at a venue that offers ticketed seating. Read more →
What sports are covered?
We cover 9+ sports including soccer, basketball, American football, baseball, hockey, MMA, boxing, motorsport, and tennis across 42+ leagues worldwide. Read more →
Do I need an account?
You can browse fixtures and venues without an account. To book a table, save favorites, or manage your orders, you'll need to create a free account. Read more →
Bookings & Payments
How do I book a table?
Find a fixture or event you want to watch, select a venue that is showing it, choose your seats, and complete the checkout with a credit card, Apple Pay, or Google Pay. Read more →
What payment methods are accepted?
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay. All payments are processed securely through Stripe. Read more →
Can I cancel my booking?
Cancellations made at least 30 days before the event are eligible for a full refund. Less than 30 days = no refund. Contact legal@startivent.com with your booking reference. Read more →
How do I get my booking confirmation?
After booking, you'll receive a confirmation email with your order details and a QR code. You can also add your ticket to Apple Wallet or Google Wallet for easy check-in. Read more →
Can I book for a group?
Yes, you can select multiple seats or a full table during checkout. Group sizes depend on the venue's available seating configuration. Read more →
How do I get an invoice?
Invoices are available 12 hours after the event ends. Go to My Orders, click Invoice, fill in your billing details (name, document ID, address), and the PDF downloads instantly. Read more →
For Bars & Pubs
How do I find a bar showing my game?
Browse the Locations page or open any fixture to see bars and events showing that game near you. Read more →
How do I list my bar on Bookvelt?
Visit our Partners page to learn about our plans and get started. We offer free and paid tiers for venues of all sizes. Read more →
How much does it cost for venues?
We offer a free Starter plan and paid plans starting at $29/month. Visit our Partners page for full pricing details. Read more →
Account & Security
How do I reset my password?
Tap Forgot Password on the login page, enter your email, and follow the reset link sent to your inbox. Read more →
How do I enable two-factor authentication?
Go to Security in your panel, tap Enable 2FA, scan the QR code with an authenticator app, and confirm with the 6-digit code. Read more →
How do I delete my account?
Go to Security in your panel and scroll to Deactivate Account. Account deletion is permanent and cannot be undone. Read more →
Browse All Topics
Explore our full documentation for detailed answers.